At Punny Puns Books and Games, your happiness matters to us. We want you to love what you receive, and we’re always here to help if something doesn’t go as expected.

If you have questions or concerns about your order, please contact our Customer Service team at contact@punnypuns.com

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30-Day First-Purchase Guarantee

We proudly offer a 30-day refund window on your very first Punny Puns purchase.

• This applies to first-time customers only

• The 30 days begin on the date of purchase

• This applies to both one-time purchases and subscriptions

We offer this guarantee so you can try Punny Puns with confidence and be sure our products are a great fit for your family.

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Refunds After 30 Days

After 30 days from your first purchase, all sales are final and non-refundable, including subscriptions and all purchases.

This policy exists because:

• We offer free shipping, which we pay for upfront

• By this point, customers have had sufficient time to experience and understand our products

We truly appreciate your understanding and support.

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Order Errors & Shipping Issues

If something goes wrong on our end, we’ll make it right.

 

Didn’t Receive Your Order?

If you believe your order was not delivered:

• Email us at contact@punnypuns.com

• We’ll verify shipment details

• If there’s a delivery issue, we’ll resend your product at no cost to you

Our goal is to reduce headaches and ensure customer satisfaction.

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Returns Due to Our Error

We will gladly replace your package upon the following:

• We sent the wrong item

• There was an error in your order

• A product arrived damaged or defective

Please contact us as soon as possible at contact@punnypuns.com so we can help.