At Punny Puns Books and Games, we believe subscriptions should be simple, transparent, and stress-free. Below is a clear explanation of how our subscriptions, cancellations, and renewals work.

If you ever have questions, our team is happy to help at contact@punnypuns.com

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How to Cancel Your Subscription

You may cancel your subscription at any time by emailing a cancellation request to:

📧 contact@punnypuns.comor you can cancel by using your customer portal. 

Important Cancellation Notes:

• You will receive a cancellation confirmation email within 24 hours

• Your cancellation is not complete until you receive this confirmation

• If you do not see the confirmation email:

  • Please double-check that you emailed contact@punnypuns.com

  • Then resend your cancellation request

We recommend keeping the confirmation email for your records.

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Refund Policy for Subscriptions

• Refunds are not issued for canceled monthly or annual subscriptions

• Charges that have already been processed are non-refundable

First-Time Customer Guarantee

We do offer a 30-day refund window for first-time customers, including:

• One-time purchases

• New subscription members

This allows families to try PUNNY PUNS and make sure our products are the right fit.

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Monthly Subscription Terms

By purchasing a Monthly Subscription, you agree to:

• An initial monthly charge

• Recurring monthly charges until you cancel

You may cancel your Monthly Subscription at any time by following our cancellation process. Responsibility for charges continues until cancellation is confirmed.

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Annual Subscription Terms

By purchasing an Annual Subscription, you agree to:

• A one-time prepayment for one full year of books, games, and learning resources

Renewal:

• After one year, your subscription will automatically renew annually

• You will be billed at the then-current annual rate

You may cancel your Annual Subscription any time before the next billing cycle to avoid renewal charges.

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Auto-Renewal Policy

All Punny Puns subscriptions are set to auto-renew, either:

• Monthly, or

• Annually

This continues until the customer requests cancellation.

Please Note:

• If a monthly or annual charge is billed correctly on its scheduled date, refunds are not permitted

• It is the customer’s responsibility to cancel before the next billing cycle if they wish to not continue

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Our Commitment to You

We aim to be upfront and fair about how our subscriptions works — no surprises, no hidden terms. If something is unclear, reach out anytime and we’ll gladly help.

Email: contact@punnypuns.com